Price Prediction, Protection, and Guarantee

Table of Contents New Capital One Travel portal Regular APRFeatured RewardProsConsPrice prediction and price watchPrice drop

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  • Capital One Travel has undergone a massive refresh, adding features you won’t find on other sites.
  • The new portal offers flight price prediction, a price freeze option, and price drop protection.
  • Customers can also add cancel-for-any-reason insurance to flight bookings for a small fee.  
  • Read Insider’s guide to the best travel rewards credit cards.

If you want to use your flexible rewards points for travel, one of the easiest ways to do so is through your bank’s travel portal. Instead of fussing with points transfers to partners or worrying about award charts and blackout dates, booking through a portal is simple — and you can search multiple airlines, hotel brands, or other travel providers in one spot.

Several credit card programs, including Chase Ultimate Rewards, Amex Membership Rewards, and Citi ThankYou Rewards, all have travel platforms that you can use to book flights, hotels, car rentals, and more. Capital One also has a travel portal, and it’s just gotten a significant makeover.

Read more: How to earn, redeem, and maximize Capital One miles

Earlier this year, Capital One announced a partnership with Hopper, an app that helps travelers pick the best times to book and travel at the cheapest prices. Now, we’re getting an early look at the changes to Capital One Travel, and they include features you won’t find anywhere else, including price prediction, price watches, and price drop protection.

The new portal is rolling out in beta to a small group of customers over the next couple of weeks, but it should be live for all eligible Capital One cardholders within the next few months. Here’s a sneak peek.

New Capital One Travel portal 

Regular APR

17.24% to 24.49% variable

Featured Reward

Earn 60,000 miles after spending $3,000 on purchases within 3 months from account opening

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  • Pros & Cons
  • Details

  • Pros
    • No bonus categories to keep track of
    • Includes up to a $100 statement credit for Global Entry or TSA PreCheck
    • Other credit cards offer higher rewards in certain categories of spending
    • The information related to the Capital One Venture Rewards Credit Card has been collected by Business Insider and has not been reviewed by the issuer.
    • Earn a bonus of 60,000 miles after spending $3,000 on purchases within 3 months from account opening (worth $600 in travel)
    • Earn unlimited 2X miles on every purchase
    • Miles won’t expire while your account is open and there’s no limit on the amount you can earn
    • Receive up to $100 application fee credit for Global Entry or TSA Pre✓®
    • Redeem on travel-including flights, vacation rentals, car rentals and more. Plus transfer miles to over 15+ travel loyalty programs
    • No foreign transaction fees

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    If you’re an eligible Capital One cardholder, you might be one of the lucky customers to soon have the refreshed Capital One Travel portal available in your account. Once the portal goes live for everyone, you’ll be able to access it if you have one of the following cards:

    Read more: Capital One Venture Rewards credit card review

    In addition, eligible Venture, VentureOne, and Spark Miles cardholders will earn an unlimited 5 miles per dollar on hotels and rental cars booked through Capital One Travel. That’s a nice return if you’re using your card (not miles) to pay for your trip.

    Screenshot of the main search page of the new Capital One Travel portal, showing fields for a sample flight search.

    Capital One

    With the new portal, cardholders will have the option to book flights, hotels, and rental cars using points, cash, or a combination of both. This feature is common to other bank portals, but there are a number of new customer-friendly updates that make Capital One Travel much more useful than its competitors.

    These new features are designed to help customers find the lowest possible price for their trip — whether it’s keeping an eye on prices for a flight you’re hoping to book to monitoring your existing booking for price drops.

    Price prediction and price watch

    Capital One’s partnership with Hopper has enabled the portal to provide flight price prediction — that is, whether you should book now or wait for a lower price. By analyzing billions of data points on flight prices and trends, Capital One says it can provide price prediction with 95% accuracy and save customers an average of 15% per flight.

    Screenshot of sample booking through Capital One Travel showing price prediction feature.

    Capital One

    When you want to book a flight, Capital One Travel will predict prices and recommend the best (cheapest) time to book. You’ll also have the option to set up price alerts for flights you’re interested in, and Capital One will monitor the price — and send you an alert if the price goes down.

    Read more: 6 ways your credit card can save you money on your next trip, from checked bag benefits to free Global Entry

    Price drop protection

    Isn’t it the worst when you buy a ticket and find out a few days later that the price has dropped? In most cases — unless you’ve booked an expensive, fully refundable ticket — you won’t have any recourse.

    Capital One Travel is taking the sting out of this familiar scenario by offering free price drop protection. For 10 days after you’ve made your booking, Capital One will continue to monitor fares, and if the price drops, you’ll automatically receive money back — up to a maximum of $50 per ticket.

    Price match guarantee

    Similarly, Capital One guarantees that you’ll find the best price for flights, hotels, and car rentals through its portal — but if you do find a better price on another site within 24 hours of booking, Capital One Travel will refund the difference.

    Price freeze

    If you find a flight you want but aren’t ready to firm up your booking just yet, Capital One Travel offers a price freeze feature. For a small fee, you can lock in your ticket price for up to 14 days while you decide whether or not to book.

    If the price goes up in that timeframe, you’re covered for up to a $200 fare difference. And if the price drops, you’ll just pay the lower price.

    Cancel for any reason 

    With COVID still impacting travel, having travel insurance is key to having peace of mind if you need to change or cancel your plans at the last minute. While some credit cards offer trip interruption or cancellation insurance, it’s usually only valid for very specific reasons, such as illness or severe weather.

    Read more: The best premium credit cards of 2021

    For a small upfront fee, Capital One Travel will offer customers the ability to cancel flights for any reason, up to 24 hours before their first scheduled departure, and receive 80% of their ticket cost back.

    Bottom line

    These changes to Capital One Travel are exciting — and you won’t find most of the new features on other bank portals.  If its fare prediction and price drop protection are as robust as promised, booking your flights through Capital One versus directly with the airline or through another online travel site could be a no-brainer.

    If you don’t yet have an eligible Capital One card, check out our guide to the best Capital One credit cards for the top options. 

    Featured credit cards from our partners

    Featured Reward

    3 Free Nights (valued up to 50,000 points each) after spending $3,000 in the first 3 months, plus 10x total points per $1 spent on up to $2,500 in combined purchases in select categories within your first 6 months

    Featured Reward

    $200 after spending $500 on purchases in the first three months from account opening